Release Policy
Pricefx enforces its release policy to ensure customers use our product with up-to-date versions.
Release Policy Update
Pricefx provides official support for the last 2 releases only.
Currently, Bee's Knees 10.x and Paper Plane 11.x releases meet this condition.
As of the Paper Plane release (launched in June 2023) this policy is enforced technically.
Once the Clover Club 12 release is made available, all our customers will be required to use either Clover Club 12.x (N release) or Paper Plane 11.x (N-1 release).
Frequently Asked Questions
What is the N-1 release policy?
This release policy means that Pricefx provides its official support for the last 2 releases only. Currently those are Bee's Knees 10 and Paper Plane 11.
What is about to change?
This release policy is already part of Pricefx standard Terms & Conditions. Newly (as of Paper Plane 11 release, released in June 2023) the policy is enforced technically. Any customer using an older release (Hurricane 9 or older) will be scheduled for upgrade to Bee's Knees 10.
Which release I will be upgraded to?
If you are using an older release you will be upgraded to N-1 release (e.g. Bee's Knee's 10) once new N release (e.g. Paper Plane 11) is introduced.
Which customers are impacted?
Impacted customers are the ones hosted in Private hosting environment who do not upgrade Pricefx regularly. Customers hosted in Shared environment are not impacted as they are upgraded regularly and automatically to the latest release once it is made available.