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About IBM Consulting
Reinvent your business from the inside out. Bring digital strategy, data and analytics, experience design, and platform implementation expertise to your customer experience strategy.
IBM iX® combines end-to-end business strategy with customer insights and experience design to help you establish the digital experience, employee experience and user experience that leads to total customer experience transformation.
Why IBM Consulting?
"IBM is a good fit for organizations looking for a partner to drive both technology and business change — particularly where this involves enterprise-grade product or service design and software development."
— Douglas Hayward,
International Data Corporation (IDC)
2020 Worldwide MarketScape for Customer Experience
(CX) Improvement Services