Pricing Rebooted in a Global Equipment Distribution Company

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About the Customer

Established in the mid-2000s, this organization supports clients across various business functions such as production, logistics, procurement, and administration. Operating in multiple European markets, it offers a broad range of products through a digital platform complemented by traditional catalog distribution, maintaining a presence in both online and offline sales channels.

The Challenge: From Excel to 80% Automation in Global Operations

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Replace error-prone manual processes
Manage complex pricing during significant SKU expansion
Streamline and modernize pricing processes

The extensive pricing transformation aimed to unify their pricing processes into one comprehensive solution. Central to this effort was transforming their IT infrastructure into a more agile system capable of promptly responding to market price fluctuations.

The organization’s primary objective posed a significant challenge: A complete replacement of Microsoft Excel as the central hub of their pricing workflow, aiming to achieve a minimum of 80% automation.

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The core aspiration was to orchestrate a comprehensive redesign that would empower the organization to react proactively and decisively to evolving market price changes. This meant revolutionizing their approach to pricing strategies, shifting away from conventional methodologies, and embracing a more versatile, tech-driven solution.

This ambitious objective highlighted the importance of using pricing software to efficiently manage, calculate, and optimize pricing complexities during a significant SKU expansion across multiple markets. This effort signified a quantitative expansion and a qualitative shift in the company's pricing structure, preparing them for increased agility and competitiveness in an ever-changing market landscape.

The Pricefx Solution

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Price Setting
Agreements and Promotions

In 2021, the company started partnering with PriceFx, a strategic move transforming its operations. The initial phase was efficiently finished in just six months, introducing Price Setting. This marked a significant milestone in the company's technological advancement.

After a stabilization period, the company quickly entered Phase 2 planning. This kicked off the implementation of Agreements and Promotions in their operational framework, demonstrating their commitment to continuous improvement. It underscores their dedication to optimizing systems and maximizing value through the integration of innovative tools and methods.

Results: Boosting Efficiency and Accuracy with Major Time Savings and Error Reduction

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10 MD/month saved, reducing staff for price calculations by 80%
Error reduction improves accuracy and reliability
Enhanced system for pricing strategies and decision-making

Upon integrating the Pricefx pricing solution, the company quickly realized significant time savings.

Shifting from Microsoft Excel to employing Pricefx’s Price Setting with a standardized calculation produced a concrete time-saving advantage with an impressive efficiency improvement of 10 man-days (MD) each month.

This surplus time asset has been reallocated to vital domains like  Price Optimizationand strategic initiatives, enabling the company to distribute human resources more efficiently and strategically. By implementing a more streamlined process, they have achieved an approximate tenfold increase in monthly calculations, all while requiring fewer personnel to execute the tasks.

One of the most notable achievements since adopting the Pricefx solution has been the streamlining and consolidation of pricing operations into a single department. This has led to an impressive 80% reduction in personal deployment required for price calculations, freeing up valuable time and resources for pricing planning and strategy.

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Additionally, the importance of the error reduction facilitated by Pricefx's automation cannot be underestimated. Through the optimization and automatization of pricing tasks, the company has experienced a marked decline in errors, ultimately contributing to improved accuracy and reliability within its operations. The error reduction not only bolsters the organization’s operational efficiency but also enhances its overall service quality and customer satisfaction quality,

Adopting the Pricefx solution has significantly increased automation, fostering a more robust and reliable system for the company's pricing strategies and decision-making processes.