Price Segmentation: Pricing Beyond Geography for Profit
In the captivating and growth-fueling world of pricing, few strategies hold more potential than price segmentation. Simply put, it is charging different prices for the same (or similar) product or service to different customer segments based on their willingness to pay. Remember that plush teddy bear you saw online for $20 but found at the airport for $35 and bought it as you urgently needed it as a gift for your niece? That, is price segmentation in action. But it goes a whole deeper in B2B pricing than buying last-minute gifts and when used wisely, can assist your business in turning profits in ways that you may not have previously considered.
For more than a decade, Pricefx has been dedicated to supporting numerous clients across a range of industries. Our focus has been on aiding them to make well-informed pricing decisions driven by data and real-time insights. Through this journey, we have not only helped companies safeguard their profits but also guided them in their transition towards becoming agile and efficient organizations, assisted through the introduction of negotiation guidance for quote pricing, primed them for optimal pricing strategies, and developed new and innovative ways to bring those strategies to fruition.
Let's delve deeper and explore why geography, while a fascinating example of it, is just the tip of the price segmentation iceberg. Join us as we focus on the innovative ways in which manufacturing, distribution, and chemical industries can leverage price segmentation to unlock hidden revenue streams and gain a competitive edge.
The Power of Two Price Segmentation Aspects: Willingness to Pay and Fences
Effective price segmentation hinges on two crucial aspects: willingness to pay and fencing.
- Willingness to Pay (WTP): This refers to the maximum price a customer is willing to shell out for a product or service. It's influenced by a range of factors, such as perceived value, budget constraints, and urgency of need. Imagine a high-end car manufacturer. A luxury car dealership caters to a segment with a higher WTP compared to a budget car brand targeting a more price-sensitive segment.
- Fencing: This refers to the mechanisms used to separate customer segments and ensure they pay their designated prices. Fences can be physical (like exclusive loyalty programs or location-based discounts) or digital (like IP address tracking). Think of a fence in a zoo separating the lions from the penguins – it keeps each segment (customers) separate, ensuring they don't "see" each other's pricing.
Let's move beyond location and basic fencing techniques and take a deeper and more concentrated price segmentation knowledge dive.
Price segmentation offers a wealth of innovative strategies specifically tailored for B2B markets in manufacturing, distribution, and the chemical industry. We will jump into specific examples for each industry, showcasing how factors like order quantity, customer lifecycle stage, and even the intended use of a product can be used to create targeted pricing structures that maximize value for both businesses and their customers.
Manufacturing Industry: Segmenting Beyond Borders
Imagine you are a manufacturer of industrial valves. While location might play a role, there is a treasure trove of segmentation opportunities beyond geography. Here are a few examples:
- Order Quantity: Large, consistent orders from established customers can command lower prices compared to smaller, one-off purchases. Think bulk discounts at Costco. Pricing software can analyze historical data to identify optimal price points for high-volume orders.
- Industry and Application: A high-precision valve used in the pharmaceutical industry might command a premium compared to one used in a water treatment plant. Pricing software can analyze industry trends and competitor pricing to set segment-specific prices for different applications.
- Customer Lifecycle Stage: New customers might be offered introductory discounts to entice them, while loyal customers benefit from long-term contracts with bundled services or extended warranties. Pricing software can track customer journey stages and automate price adjustments based on defined rules.
Jump into this great article below to learn more ways that pricing software to assist your manufacturing business to maximize its bottom line:
Distribution Industry: Tailoring Prices for Different Needs
Distribution plays a crucial role in getting products to market. Here's how segmentation can benefit distributors:
- Channel Segmentation: Multiple distribution channels (wholesale, retail, e-commerce, Third Party, indirect sales etc.) can be used to set up a range of diverse and concurrent pricing strategies. For one example, pricing software can automate volume-based discounts and create tiered pricing models for different channels.
- Customer Size and Buying Power: Large national retailers might negotiate lower prices compared to smaller local stores. Pricing software can analyze customer purchase history and set pricing based on their buying power.
- Delivery and Service Options: Offering expedited shipping or specialized installation services can justify a higher price point for customers willing to pay for added convenience. Pricing software can create bundled packages with different delivery and service options at a premium price.
To learn more about how a quality pricing software solution like Pricefx can assist you in your distribution company’s pricing and identify pathways to profit you never knew existed, check out this handy article below:
Chemical Industry: Segmenting for Value and Performance
The chemical industry often deals with products with varying levels of purity, potency, or performance. Here's how segmentation can be applied:
- Grade and Quality: A high-purity research-grade chemical will command a higher price than a commercial-grade version. Pricing software can track product specifications and automatically adjust prices based on grade and quality variations.
- Volume and Contractual Commitments: Large, consistent orders backed by long-term contracts can benefit from lower prices compared to smaller, sporadic purchases. Pricing software can analyze historical data and offer volume discounts with tiered pricing based on contractual commitments.
- End-Use Applications: Chemicals used in critical applications (e.g., pharmaceuticals) might have a premium compared to those used in non-critical applications (e.g., industrial cleaning). Pricing software can analyze data on end-use applications and suggest segment-specific prices for different industries.
Check out the insightful article below to discover more ways that pricing software can assist your chemical and/or process industry organization to optimize it's pricing strategy:
The Power of Pricing Software in Price Segmentation
While the examples above paint a vivid picture, implementing price segmentation effectively can be complex. This is where pricing software steps in as a game-changer. These intelligent tools help automate tasks, analyze vast amounts of data, and suggest optimal pricing strategies for different customer segments.
Pricing software can:
- SegmentAnalyze Data: Using all available all external and external data, such as: customer data, purchase history, competitor pricing, and market trends to create a comprehensive picture of buyer behavior and market dynamics.
- Segment Across Channels and other Facets: Pricing software helps to identify the price drivers out of the collected data and then build up the segmentation across channels, customer, product attributes or other dimensions, instead of using just the customer information.
To drill down deeper into optimal pricing for each customer and product combination, please check out the “Negotiation Guidance” video below to learn more:
- Set Optimal Prices: The software can analyze costs, competitor pricing, and segment-specific WTP to recommend optimal prices that maximize revenue and profitability.
- Automate Price Adjustments: Pricing software can automate rule-based adjustments for factors like order quantity, long-term contracts, or loyalty programs, ensuring consistent pricing across segments.
- Track and Analyze Results: It allows for continuous monitoring of pricing strategies, analyzing their impact on sales, profitability, and customer satisfaction. This enables ongoing optimization and refinement of segmentation strategies.
Unlocking the Power of Segmentation
Price segmentation is a powerful tool that can unlock hidden revenue streams and give your manufacturing, distribution, or chemical company a competitive edge. By understanding the interplay between WTP and fencing, and leveraging the power of pricing software, you can create tailored pricing structures for different customer segments, maximizing value for both your company and your customers.
In short, the benefits reaped from pricing software are substantial.
Want to dig deeper and learn more specifically of how Pricefx could potentially assist your business to reach its unique profit potential and add more value to your organization? See this handy article to learn more:
Meanwhile, Happy Pricing!
Isaias Jaramillo Rojas
Solution Strategist , Pricefx
Isaias Jaramillo-Rojas is a Solution Strategist at Pricefx, where he provides guidance in the sales process by creating suitable and custom solutions for companies that are looking to boost their pricing performance through data supported decisions. Working in the past years as a Pricing Manager in the DACH Region, he focused on the development of omni-channel distribution strategies and automatization of end-to-end pricing business processes.