In this two-parter episode, we focus on digital transformation and the impacts on businesses. We, of course, focus in on the quote to order process and pricing, which is arguably the area where digital transformation can have the highest return on investment. This time, host, Gabe Smith, is joined by two Partners from Bain Consulting who are digital transformation leaders and pricing experts: Chuck Davenport and (Paco) Juan Francisco Jimenez.
Customer loyalty isn’t just something that is given freely, you need to earn it and then keep it by continuously weaving customer-centricity into every finer of your company’s business strategy. Only by making bold gestures such as no-long-term-ties subscriptions and a customer-driven and transparent product roadmap, can you demonstrate that you value your customers’ satisfaction above all else. Join Gabe Smith and Marcin Cichon, CEO of Pricefx, as the discuss how Good Karma Exchange and Relevant R&D ensure that you only deliver things that really make sense, bring value and are of relevance to your customers. You can listen to...
In this second episode of Pricefx’s new podcast series, Pricing Matters, regular host, and Pricefx chief evangelist, Gabriel Smith, speaks with pricing influencer, Dr. Ian Tidswell, about the dark side of pricing, unethical and illegal pricing practices, examples of how it can happen and guidelines on how to avoid it.
Pricing Matters brings you trends, stories and best practices from around the revenue management and pricing world. Together, we will explore how the landscape is changing with technology and new business models. Listen to lively discussions from veterans of the field as we take on topics ranging from ethical pricing to cloud disruption as well as a range of sector-based subjects.