This release policy means that Pricefx provides its official support for the last 2 releases only. Currently those are Hurricane 9 and Bee's Knees 10.
What is about to change?
This release policy is already part of Pricefx standard Terms & Conditions. Newly (as of Paper Plane 11 release, planned for June 2023) the policy will be enforced technically. Any customer using an older release (Hurricane 9 or older) will be scheduled for upgrade to Bee's Knees 10.
Which release I will be upgraded to?
If you are using an older release you will be upgraded to N-1 release (e.g. Bee's Knee's 10) once new N release (e.g. Paper Plane 11) is introduced.
Which customers are impacted?
Impacted customers are the ones hosted in Private hosting environment who do not upgrade Pricefx regularly. Customers hosted in Shared environment are not impacted as they are upgraded regularly and automatically to the latest release once it is made available.