Trust and responsibility center
At Pricefx, Trust and Responsibility are our promise. We protect data, honor commitments, and act transparently. We own outcomes, speak up, and do what’s right for customers, partners, and each other. T&R is everyone’s duty - especially senior leadership - and lives in our “F words” values: Fast, Focused, Fair, Friendly, and Fun (without compromising integrity). Our initiatives evolve; pages provide high-level guidance. For specifics, please request the latest info.
—Ronak Sheth
Trust at Pricefx
This is how we define trust at Pricefx: the qualities of our business that build and sustain confidence among prospects, customers, partners, employees, and investors. Trust means our stakeholders believe Pricefx is a company they want to work with—and one they can rely on.
Ethics and Compliance
Pricefx prioritizes compliance in all aspects of its business and operates that business in compliance with all applicable laws and regulations. We regularly audit and refresh the policies and procedures underlying our ethics & compliance efforts to ensure they are current and effective.
Ethic and Compliance Components
Data Security
Pricefx understands the criticality of data security, particularly given the data we handle and today’s volatile environment. Data security is one of our top priorities, and we dedicate significant time, attention, and resources into ensuring the safety and security of our customers’, employees’, partners’, and other stakeholders’ data.
Data Privacy
As with data security, we take our responsibility to protect individuals’ data privacy seriously and have implemented policies and procedures to ensure we handle personal data appropriately and at all times in compliance with applicable law.
Data privacy practices
- Regular review of compliance with applicable laws and regulations, including the GDPR and the CCPA.
- Data is localized within the jurisdiction in which it’s collected (where feasible), and cross-border transfers are carried out in compliance with applicable laws.
- Subprocessors – we engage subprocessors to support our business / operations, in all cases following appropriate diligence and under compliant / industry-standard data processing agreements.
Responsibility at Pricefx
Definition of Responsibility to Pricefx = aspects of Pricefx’s business that limit negative impacts to our stakeholders and ensure value is created without undue risk or cost. Responsibility is about showing that Pricefx takes broader considerations (not just financial) into account when making decisions / taking actions.
Sustainability
For Pricefx, ESG is not about buzz words, it’s about our belief in the power of small actions to make significant changes. Our ESG practices / initiatives are designed to integrate sustainability into all of our business practices to support a sustainable future. We are still early in our ESG / sustainability journey – we’ve made great strides in our initial work but see a lot of good things to come.
"Sustainability" is a broad topic, and we’ve created an ESG strategy / structure that prioritizes topics relevant and important to Pricefx and our stakeholders. ESG Strategy:
Diversity and Inclusion Dimensions
At Pricefx, we know that building a good workforce means getting the best, most capable people (recognizing merit). However, we believe that building a great workforce means getting the most out of that merit by cultivating diversity of thought and experience (merit is bare minimum, diversity / inclusion drives most value from merit).
Since our founding, we’ve prioritized diversity and inclusion across several dimensions:
- Violence-, harassment-, and discrimination-free workplace and associated policies / trainings
- Inclusivity efforts via informal employee resource groups, diversity recruiting alliances
- Pay equity and transparency (NOTE: for actual content, we should coordinate w/ People & Culture as to the level of detail with which they’d be comfortable concerning gender pay gaps)
- D&I policies and awareness and education, including mandatory cultural differences trainings and optional content designed to improve awareness of D&I topics
- Compliance with the law – we focus on D&I because we believe it produces value. However, we always ensure that our employment practices are compliance with applicable laws and regulations
Responsible AI
Pricefx has been an AI innovation leader since its founding, and we’ve doubled down on AI as it’s increased in sophistication and usefulness (both in products / for our customers and to improve our own business / for ourselves). We see great value potential in AI but also recognize that, as an emerging and fast-changing technology, it carries significant risk. We therefore have committed ourselves to ‘Responsible AI' meaning all of our use and development of AI is designed to minimize adverse outcomes, observe applicable ethical standards, and comply with applicable laws and regulations. AI at Pricefx is ‘responsible by design’.