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Mitigating Grey Market Risk Exposure: How Pricefx Can Help

October 25th, 2023 | 8 min. read

By Iain Lewis

Navigating the intricate realm of manufacturing unveils a challenge that holds immense relevance – grey market risk exposure in terms of pricing. Imagine this scenario: Your manufacturing enterprise crafts high-quality products, carefully priced for different markets. However, the variations in economies across different geographies can create a unique dynamic. For instance, in Europe the price of a product in Poland might be notably lower than in neighboring Germany. This price discrepancy could trigger a cascade effect – businesses may opt to purchase products from Poland and import them into Germany to capitalize on the cost difference, even covering shipping expenses. This is where the concept of grey market risk exposure comes into play – products being imported unofficially across borders, disrupting established pricing structures. As a manufacturing leader, safeguarding your enterprise against such intricate pricing risks becomes a paramount concern particularly when it comes to protecting your organization’s margins.

Enter Pricefx, a solution that equips manufacturers with the arsenal needed to combat grey market vulnerabilities and maintain control over pricing ecosystems. Combining our award-winning 360-degree pricing solutions developed over the last decade and more, our approach ensures optimal pricing for every product and customer.

Let’s embark on this journey by first understanding exactly what grey market risk exposure is and why it is important to alleviate its risks

 

What is Grey Market Risk Exposure (With Examples)

Extending on the theme of different prices being charged for the same or equivalent products in different parts of Europe, consider the automobile market in Australia, New Zealand, or Britain, where a whole ‘grey market industry’ exists whereby individuals in those countries import Japanese vehicles unavailable from the official car showrooms and circumvent official channels and rates.

As we mentioned above, a similar practice occurs in manufacturing. Here, it revolves around individuals importing products from regions where they are priced lower, like those conditions prevalent in Poland or the Czech Republic for example, then selling them in higher-priced markets like Germany.

This maneuver creates what’s termed as grey market imports, unofficially bringing products into new markets. And it is not always illegal. Sometimes it is simply good business.

If you are a manufacturer, however, understanding the risk exposure inherent in grey market imports is crucial, particularly for manufacturers. This risk can manifest in two ways.

1. Margin Loss Created by Grey Market Risk Exposure

Heading back to our European example – Firstly, internally, companies are confronted with the challenge of losing margin opportunity. For instance, if you are selling a product for 100 in Germany but someone is buying it in Poland for 50 and reselling it in Germany for 90, your potential sales at the original price are compromised. Alternatively, you might have to lower your prices in response to the lower grey market rates, affecting your margin.

2. Customer Satisfaction Erosion Due to Grey Market Risk Exposure

Secondly, externally, maintaining consistent customer satisfaction becomes arduous when price disparities between markets are significant. If your customers notice that the same product is sold at a much lower price in one market than another, their trust might waver, causing dissatisfaction and potentially harming relationships.

Thus, mitigating grey market risk exposure isn’t just a choice; it is a necessity for safeguarding revenue, margin, and customer relations.

In this complex landscape, the question arises – how can manufacturers effectively mitigate these risks and maintain pricing integrity? Manual efforts might suffice for simple scenarios, but with multifaceted business structures, dynamic markets, and varying products, the answer lies in employing a sophisticated solution like Pricefx.

Manual vs Pricing Software Methods of Managing Grey Market Risk

When it comes to managing the intricate dance of grey market risks in the manufacturing sector, the options spread wide – from manual efforts to innovative pricing software. The choice between these methods depends on the complexity of your business landscape.

For businesses with a limited number of products and markets, manual management could potentially suffice. Here, human decision-making and oversight play a pivotal role in identifying potential grey market threats, evaluating price discrepancies, and devising countermeasures. Yet, as business complexity amplifies – (think diverse products, multiple markets, and distinct geographies) – the limitations of manual approaches emerge. The sheer volume of data and the intricate interplay of variables, such as different business types, become overwhelming, increasing the risk of overlooking subtle grey market maneuvers. In such scenarios, the benefits of a dynamic pricing software solution like Pricefx become increasingly apparent.

CTA-Excel-vs-Pricing-Software-5 reasons-switching-could-benefit-your-business

Enter pricing software, the technological boon that propels grey market risk management to new heights. As your business’s complexity expands, automated pricing software flexes its muscles by efficiently processing vast data sets, detecting patterns, and uncovering potential grey market activities that might escape human scrutiny.

For instance, let’s delve into the example of selling low-cost items in a lower-value market.

While this practice might appear harmless, it can potentially create grey market opportunities for those seeking to exploit price disparities between regions.

 

Pricing software possesses the analytical prowess to swiftly identify such vulnerabilities by meticulously assessing a range of factors like product value, market dynamics, and geographic nuances.

 

This allows businesses to proactively implement pricing strategies that mitigate grey market risks while maintaining healthy margins.

The balance between the simplicity of manual methods and the dynamic accuracy of pricing software becomes the fulcrum upon which businesses must make their choice. Manual approaches might work when dealing with limited complexities, yet the growing intricacies of modern markets and manufacturing necessitate the power and precision of pricing software. It is this innovative technology that ensures grey market risks are identified, evaluated, and neutralized with efficiency, securing not only a company’s revenue and profit but also safeguarding its reputation and customer trust. In the realm of grey market risk management, embracing the possibilities that pricing software offers becomes not just a preference but a strategic imperative.

 

How Pricefx Can Help with Grey Market Risk Mitigation

Navigating the labyrinth of grey market risks in the manufacturing sector demands a multifaceted approach. Pricefx offers a duo of strategies – the preventative approach and the reactive approach – to ensure your business stays ahead of grey market maneuvers.

1. The Pricefx Preventative Approach

In the realm of prevention, Pricefx’s pricing software introduces a game-changing concept: dependencies between markets. Picture this – you are the pricing manager for Europe, overseeing markets of varying economic potentials. Through Pricefx, you can establish a list price quickly and effectively, thanks to its streamlined price setting capabilities. Here is the kicker – Pricefx’s dependencies feature empowers you to establish variance between your home market and the markets it influences. But that’s not all – Pricefx’s magic lies in its ability to tailor these differences across distinct markets, various product types, and even diverse customer segments. Imagine you are setting a price in Germany at 100. With Pricefx, it’s a breeze to configure the system so that when the product heads to Poland, a 10% discount is automatically applied. Conversely, a 5% premium might be warranted for sales to France. These custom dependencies can be established across the product hierarchy or adapted to different customer type sales channels – granting you unparalleled control over your pricing strategy’s intricacies.

So, when you are setting your list prices, the system automatically accounts for the relevant variances, ensuring uniformity, balancing prices to achieve your business goals and guarding against the grey market’s stealthy intrusion.

2. The Pricefx Reactive Approach

Transitioning to the reactive realm, Pricefx’s arsenal includes a robust suite of analytics. Ever heard of analytics stepping in as the unsung heroes against grey market risks? Consider the scenario of quoting for a product – Pricefx integrates comprehensive market analytics, enabling your team to gauge the typical price for the product in your region or across Europe. This ensures that your quotes are both competitive and strategically aligned.

Moreover, Pricefx’s software recommends the ideal quoting price, aligning it with market norms and preventing price discrepancies that could inadvertently encourage grey market activities. This dual approach – automated pricing management and analytics-backed quoting – creates a resilient shield against grey market risks. But that’s not all – Pricefx’s analytics also excel in the aftermath. The system meticulously tracks and measures price differences across markets, shining a spotlight on potential grey market vulnerabilities.

Armed with these unique kinds of insights and visualizations, you can swiftly identify discrepancies and take decisive action to secure your business’s reputation, revenue, and relationships.

How Else Can Pricefx Assist Manufacturers?

Now you know that Pricefx’s pricing software offers a comprehensive toolkit that deftly tackles grey market risks head-on. With its dual strategy approach – the forward-looking prevention tactics and the vigilant analytics – Pricefx empowers manufacturers to navigate the complex pricing landscape with precision, safeguarding their revenue streams and ensuring pricing integrity. It is a strategic investment in maintaining not only the financial health of the business but also its credibility and market standing. Embrace the power of Pricefx to mitigate grey market risks and elevate your pricing strategy to a realm of proactive resilience.

But what else can Pricefx offer to your manufacturing business to streamline and profitize your pricing?

Check out the article below to learn more about the top 4 functions that Pricefx can offer to manufacturing pricing teams:

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Or if your manufacturing company has already done your pricing software research and you are looking to get started with the Pricefx pricing software solution, talk to one of our experts today.

Meanwhile, Happy Pricing!

Iain Lewis

Senior Solutions Strategist , Pricefx

Iain Lewis has worked in pricing as a practitioner for 27 years working at Automotive, industrial goods, business services and Distribution companies. Iain brings his unique perspective to each engagement to guide companies through complex buying decisions and has helped companies throughout Europe and South-East Asia continue to improve their pricing approach.